SME Pals is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more.
It's easy to set up your own email on a good Web hosting account

How to Set Up a Business Email Account on Your Own Domain

A lot of small business owners find that they need a corporate email address on their own work domain, but aren't entirely sure what is required to set things in motion, beyond needing a domain name.

And while using something like mycompany @ gmail.com might be sufficient for the first few weeks, you'll want something more professional going forward - because it promotes you better.

Instant Email with Google Workspace

Millions of organizations around the world count on Google Workspace for professional email, file storage, video meetings, online calendars, document editing and more.

  • Google Workspace cloud based company email
  • What is Google Workspace?

    Cloud-based productivity. Communicate, collaborate and get things done from anywhere, on any device.

    Business Email for Your Domain

    Simple to set up, use and manage. Check email, share files, edit documents, hold video meetings and more. Total control, plus your data always belongs to you.

    Start a Free Trial

Also, given how much spam arrives from the free email systems, it's unlikely anyone will take email from a hotmail address seriously.

But setting up an email account isn't necessarily the easiest thing in the world because there is a relationship between the Internet, domain names, mail servers, DNS servers, IP addresses, file systems, Web servers, and a few other things.

Let's look at what goes into choosing an email system to best suit your business needs.

1. Secure a good company domain name

In order to have a company email account, you'll first need to secure a domain name. For example, smepals.com.

A domain name is not the same thing as a website. Think of it as the street address, not the whole house.

Finding a good domain name is not as easy as you think.

The Web is full of domain squatters - people who purchase domain names for no other reason than to extort higher prices out of companies that need them. What this means is that you may end up having to spend a bit more time searching for the right domain name at the right price - usually around $10 per year for a .com depending on what deal you go for.

Using a good, online domain name research tool can help save time and money - and you can check out how to find and buy domain names for more.

2. Decide on Web & email hosting facilities

As mentioned, a domain by itself is just an address - it doesn't do anything. You need to have a mail server with a file system that is linked to that domain via DNS in order for people to be able to send and receive emails via that domain.

Get 20% off Google Workspace plans for an entire year.*
* Start a free 14 day Google Workspace trial using this link. Once you're ready to pay for a plan, request a discount code for either the basic or business plans (please specify which) and we'll email it to you. Note, the code we send will only work if you signed up for the trial using our link.

This is where the waters can get a bit muddy because there are thousands upon thousands of different options - all offering slightly different services at different rates and costs.

There are two primary classes you will have to consider:

  1. Standalone email hosting
  2. Website & email hosting bundle

Essentially, standalone email hosting will give you email facilities that allow you to set up a bunch of email addresses on your company domain (i.e. support @ yourcompany.com, sales @ yourcompany.com, john @ yourcompany.com, etc). Standalone email hosting is generally cheaper than Web hosting, and of course you don't have to worry about creating a website along with it.

Any number of standalone email hosting services are available - the article mentioned above has recommendations. However, I think that focusing only on email hosting is a mistake (even if you don't have or need a website right at this moment).

The reason?

If your business survives and grows you will need a website at some stage. And, with the advent of beautiful, easy-to-use, hosted website builders, the difference in monthly cost is virtually negligible.

If you're going to go to the trouble of purchasing a domain and setting up an email hosting account, then you may as well go for a leading hosted website builder because they are the same amount of work, with the same level of difficulty (neither require any Web experience or programming ability).

Doing things this way means that when it comes time to actually build your site, you are familiar with the system you are using, it will be high quality, fast and efficient and you won't have to learn about pointing domains and dealing with A records and DNS in order to move your domain to the Web server.

The leading website builder on the market today is Weebly, and you can learn how to get started for free in minutes by checking out how to build a website for free with Weebly.

Finally, if you are developing a custom website then a VPS or dedicated hosting plan will come with an email server and a Webmail interface. VPS and dedicated hosting plans tend to be a bit more expensive than the first two options, but you can learn more at is VPS Web hosting right for my business?

3. Questions to ask about your email hosting

For most small businesses, a basic email hosting package that comes with a website builder, or standalone email hosting is sufficient. But, it pays to understand a bit about what to look out for:

  • How much email will you send? Remember that each email sent via your domain has to go through your email server. This means it needs resources, and these may be limited in low cost packages.
  • What size attachments will you need? Some email accounts will not allow large emails, so if clients and colleagues need to send reports and documents containing images and video, you will need to ensure that your mail server won't simply reject large mails.
  • How often will you access email accounts? As people send you emails, so they build up on the mail server. The longer you are away, the more storage they use up. Eventually, you might reach the limits of the account, and new emails will be rejected.
  • Do you need Webmail, or will you use an email client? Are you planning on using something like Microsoft Outlook or Thunderbird, to receive emails on your PC, or do you need a Webmail interface to access them online? Not all email hosting services provide decent online email interfaces.

Hopefully, you won't have too much trouble setting things up. It's likely that the hardest part of your job will be finding a good, meaningful domain name that hasn't been snapped up by domain squatters. If you are setting up an email client on your home or office PC, then be sure to make use of your hosting services support to help you get set up. In general it's quite a simple process - but like many technical things, it seems impossible until you know how.

4. Setup & configuration

In general, you need only two things to connect an email client to your mail server:

  1. email address
  2. password

If you are managing your own server then you will need to create these email addresses on the server first. Often, with quality VPS or dedicated hosting plans, you have access to an admin panel like cPanel that makes creating email accounts quick and painless.

Newer email client software can resolve your email address correctly without you having to provide the URls of the incoming and outgoing servers. If your email client is asking for the address of your SMTP or POP3 servers then consider a software update.

If an update is not possible then you will need to supply the address of your SMTP and POP3 servers to the email client. You can either get this from your service provider/support, or look for that information in the same place you created the email accounts.

Have you already set up corporate emailing for your business? What system did you use? Have you tried out any of the newer cloud based office services like Microsoft 365? Share your email tips and tricks in the comments, and feel free to ask questions if you're struggling.

Create a website Google loves. Pic by eflon

Everyone creating a website, regardless of whether it is a blog, professional site, or shopping cart, should keep Google and SEO in mind right from the start

Don't hesitate, start your business today

Check out our top 3 reasons why there's never been a better time to set up an online business than right now.

If you've got an idea that you think will succeed but are hesitating because you are worried about failing and losing money, then get ready to be inspired to start today - right now even.

Sure, the economy is not great, but there are signs of growth, and successful people didn't get that way by sitting around waiting for the economy to improve.

Logo design tips

Designing a great logo for your startup can be one of the most important (and frustrating) challenges you take on.

Side hustle ideas and how to find them

Side hustles can help supplement your full-time income by earning extra money (anything from a few dollars, to thousands) as well as improve your qu

Business plan template

Starting out with a great business plan is especially important for online startups (like blogs, professional sites & eCommerce stores) because

Easy weekend job ideas that you can turn into a local business

If work takes precedence from 9 - 5, Monday to Friday, it can be difficult to start a side hustle that can potentially evolve into a full-time business - mak

Whether to choose equity or salary

Deciding whether to take a job working for a startup company is a decision that can lead to fabulous riches or years of wasted effort with little to show.

In short, it's a high risk decision.

So what factors must be taken into account when working out how to take an offer?

This article lists six questions you should ask yourself before considering any job offer - to help ensure you get a fair deal and make the right decision.

New business ideas driven by artificial intelligence (AI)

Artificial Intelligence (AI) is rapidly becoming part and parcel of every day life and business, making now the right time to take advantage of the

Ways to make money online

The Internet is a great place for entrepreneurs and side-hustlers to earn money because it offers opportunities that are free (or very cheap) and ea

Passive income ideas to make money online

The Web is arguably the best space for passive income ideas because content (i.e.

WAH with your own freelance writing job. Pic by Evelina Ander

Believe it or not, it is entirely possible to hire yourself as a freelance writer and turn that part-time job into a successful business that earns decent mo

How Google hurt our startup launch with a mistaken phishing warning

You spend years building up an online business, working hard to provide a service that gives paying customers great value.

After a while, your company starts attracting corporate clients who need a bit more than what is available on your traditional offering. And, despite limited resources, you have no choice but to expand the service to enterprise level customers.

But this means a lot of work, and it takes months to properly plan, design and implement the new changes. It's infuriating that Google can mistakenly ruin this.

Back to Top